JPMorgan Chase & Co. is adding two dozen locations where borrowers can come in and try to workout delinquent and potentially delinquent mortgages. More than 5,000 loan modification counselors are employed by the company.
The New York-based financial institution said in a news release today that it will open 24 more home ownership centers during the next four months.
Around 200 employees will be added as a result of the expansion, a spokeswoman told MortgageDaily.com.
The new centers will service the markets of Cleveland, Dallas and Houston. Also seeing new centers will be Seattle and the Florida markets of Boca Raton and Ft. Lauderdale.
New centers in California will bring the total there to 16. Six new Florida centers will bring the Sunshine State’s total to 11.
After the new centers are open, Chase will have a total of 51 centers operating in 14 states and Washington, D.C. The company — which said it services 10.3 million loans including 8 million loans for investors — added 2,550 loan modification counselors this year, bringing the total to 5,200.
The planned additions followed the success of the first 27 centers, Charlie Scharf, head of Chase’s consumer business, explained in the statement.
Chase claims to be “the only major mortgage servicer that has opened a large network of face-to-face centers to help struggling homeowners.”
