Several mortgage-related firms made a prestigious list of the hundred best U.S. employers, with one having made the list a dozen times now.
At the top of the list for all industries was Google Inc., which has ranked No. 1 six times and has been on the list nine times.
Google recently started offering its 44,862 employees, including 4,514 who joined the search engine behemoth last year, new parent benefits.
“New parents, regardless of gender (including dads, domestic partners, adoptive parents, and surrogate parents), can now get up to twelve weeks of fully paid baby bonding time,” according to a profile of Google from FORTUNE magazine, which produced the ranking. “Google also provides $500 of ‘Baby Bonding Bucks’ to all new parents to use during the first three months of their child’s life.”
FORTUNE partnered with Great Place to Work to conduct a random survey of employees from each company.
Respondents were asked about their
attitudes about management’s credibility, overall job satisfaction, and camaraderie. This accounted for two-thirds of the ranking.
The other third was derived from a “culture audit” that asked
“detailed questions about pay and benefit programs and a series of open-ended questions about hiring practices, methods of internal communication, training, recognition programs, and diversity efforts.”
The highest-ranking mortgage-related firm on FORTUNE’s list was Quicken Loans Inc., which was No. 12 overall. A statement from the company indicated that it was the 12th consecutive time Quicken was in the top third of the ranking.
While total U.S. staffing was 9,010 for the report, the Detroit-based company recently reported that it employed
12,000 people as of Dec. 31, 2014.
As an official sponsor of the Detroit Lions, company employees and executives
get to enjoy 63 seats at the NFL team’s games.
“Quicken Loans’ business and workplace success is rooted in its unique and effective culture, which focuses on discarding the all-too-common bureaucratic corporate model and creating an environment that empowers every one of its 12,000 plus team members to make a positive impact on the business as well as allowing innovation to flourish without fear of failure,” Quicken’s statement said.
Next among home lending firms and No.
33 overall was USAA, which employs 26,267 people. The financial services provider for military families has child care centers at four of its major posts.
Goldman Sachs Group came in at No. 50 overall. The investment banking giant has a staff of 13,802, including 467 partners who earn at least seven figures annually.
Navy Federal Credit Union was No. 72 on the overall list. The Vienna, Va.-based institution reportedly employed 11,186 people as of the survey date, including 1,307 who were hired last year.
Navy reported to Mortgage Daily that its mortgage staff was 919 people as of Dec. 31, 2014. The company originated $8 billion in home loans last year.
“World’s largest credit union, serving all Department of Defense and Coast Guard active duty, civilian contractor personnel and their families, celebrates employees with multiple award recognition programs,” FORTUNE’s profile stated. “In 2014 a career award winner received $10,000 award, 73 employees received $3,000 for service excellence, and employees in 12 branches and two mortgage offices each received awards ranging from $750 to $2,000.”
Landing in the 91st spot was Capital One
Financial Corp. The financial services firm employs 40,568 people.
Capital One made a big move into mortgage lending with its 2013 acquisition of Beech Street Capital LLC — a company that originated $4 billion in multifamily loans the prior year.
Capital One was praised by FORTUNE for turning the traditional call center concept upside down.
“Besides allowing for home-based work and offering lots of career development, a new ‘Surprise and Delight’ pilot program gives call center agents resources to follow up on customer conversations in personalized, creative ways,” the profile stated. “One agent gave a matching donation to the National Breast Cancer foundation for a customer whose donation was accidentally declined as fraudulent.”
