Winning the bid for a prospective borrower is only half the battle, and some lenders do a better job than others from that point on.
LendingTree receives loan inquiries from loan shoppers and presents them with competing bids from different lenders. More than 300 lenders are in the network.
The lender with the most appealing bid is selected by the consumer, and the lender is then contacted by the customer.
Of those lenders that were chosen, LendingTree collected customer reviews to determine how they rated their experience with that lender.
Lenders were rated based on interest rates, fees and closing costs. Also factored in were lender responsiveness, customer service and overall experience.
For the fourth quarter, Silver
Fin Capital LLC was the highest-rated lender. The company shot up from the 10th position in the prior report.
No. 2 in the fourth-quarter ranking was
Peoples Home Lending, which didn’t make the top-10 in the third-quarter report.
Cardinal Financial Company LP, which also was missing from the prior period’s ranking, took the third spot in the latest report.
The top lender in the third quarter, Reliance First Capital LLC, fell to No. 4 in the latest report.
Coming in fifth was Triumph Lending, which didn’t rank among the top 10 in the third quarter.
No.s six through 10 were HomePlus Mortgage, AmeriSave Mortgage Corp., Insight Loans, Reliant Bank Mortgage Services and Pacific Beneficial Mortgage Co.
Since it was founded in the 1990s,
LendingTree says it has facilitated more than 30 million loan requests and $214 billion in closed loan transactions.
